1. Introduction
Pilot Digital Marketing Agency LLC ("Pilot Digital", "we", "our", or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, engage with our marketing services, or interact with us through SMS, phone, forms, or email.
2. Information We Collect
We may collect the following types of information:
‍Personal Identifiers: Name, phone number, email address, business name, and job title
‍Device Information: IP address, browser type, and device data
‍Client Data: Ad campaign performance metrics, client communication, and CRM interactions
3. How We Use Your Information
We use your information to:Respond to inquiries and provide service updatesRun targeted marketing campaigns (SMS, email, retargeting)Improve our services and optimize performanceComply with legal obligations and anti-spam regulations
4. Text Messaging and CommunicationsBy providing your mobile number and opting in, you consent to receive messages from Pilot Digital. Message and data rates may apply. You may opt out at any time by replying STOP or contacting support@pilotdigital.ai.We use A2P (Application-to-Person) messaging in compliance with 10DLC carrier regulations.
5. Sharing Your Information
We do not sell your personal data. We may share limited information with trusted vendors or platforms (e.g., Google, Facebook, CRM providers) only as necessary to deliver services.
6. Data Security
We implement industry-standard security practices including HTTPS encryption, access control, and secure data storage.
7. Your Rights
You may request to: Access, update, or delete your personal dataOpt out of communications
File a complaint via support@pilotdigital.ai
‍8. Children’s Privacy
We do not knowingly collect or solicit data from individuals under 13.
9. Contact UsIf you have any questions, reach out at:Pilot Digital Marketing Agency LLC
support@pilotdigital.ai

By accessing or using any of our services or digital properties, you agree to be bound by these Terms & Conditions. These apply to clients, prospects, and visitors of Pilot Digital.
2. Services
Pilot Digital Marketing Agency LLC provides:
Paid advertising campaign setup and optimization
SEO strategy and implementation
Lead generation and CRM automation
Funnel/page development and reporting
3. Payments
All services are subject to either fixed monthly retainers or performance-based pricing, agreed upon in a written contract or invoice. Late payments may incur a fee of 1.5% per month.
4. No Guarantees
We do not guarantee specific results or revenue outcomes. Marketing performance varies based on industry, budget, and market conditions.
5. Client Responsibilities
Clients must provide:
Timely access to ad accounts, domains, and assets
Accurate business information
Prompt approvals for ad or website changes
6. A2P SMS & Consent
By opting into messaging services, you acknowledge and agree to receive promotional and transactional SMS from us. You may reply STOP at any time to unsubscribe.
7. Intellectual Property
All strategies, ad copy, and custom assets created by Pilot Digital remain the intellectual property of Pilot Digital Marketing Agency LLC unless otherwise agreed in writing.
8. Termination
Either party may terminate service agreements with written notice per the terms of your signed agreement. Unpaid invoices remain due.
9. Limitation of Liability
We are not liable for lost profits, indirect damages, or issues arising from third-party platforms (e.g., Meta, Google, Twilio).
10. Governing Law
These terms are governed by the laws of the State of Ohio. Any disputes will be resolved in a court of competent jurisdiction in Montgomery County, OH.

‍Questions?
support@pilotdigital.ai